Tent, Party & Wedding Equipment Requirements

Find out how to rent wedding china, linens, and how to secure quality tent rentals by browsing through our FAQs, when ordering anything you might need for weddings, parties, mitzvahs, or rentals for any other events.

We look forward to serving you in the following Maryland counties: Baltimore, Frederick, Carroll, Baltimore,  Howard , Montgomery , and beyond.
Please Note: A delivery charge applies to all areas so we can cover our costs of gas and labor. Please call to check the round trip charge. Or, in some cases, you can pick up at our Frederick, Maryland location.

 

TENT RENTALS, PARTY RENTALS, WEDDING RENTALS:


Q:
How far in advance should I place an order for tent rentals, wedding rentals, or party rentals?

Q: Is there a minimum order for wedding rentals, or party rentals?

Q: How long is the rental period for tent rentals and party rentals?

Q: Is a retainer required to reserve for tent rentals or wedding rentals?

Q: Can I pick up our party rental equipment, or items for wedding rentals or tent rentals?

Q: Do you offer delivery, event rentals setup, and breakdown for weddings and parties?

Q: Can someone help me set up the rental equipment for my wedding or party?

Q: What happens if wedding rental or party rental items are damaged or lost?

Q: What about changes I might want in my order for any wedding rentals or party rentals?

Q: Am I responsible for cleaning what I rent before I return it, such as washing rented dishes, silverware and linens?

Q: How do I go about reserving tent rentals?

Q: What is the installation process for the tent rentals?

Q: What is Maryland Event Rentals’ Damage Waiver?

Q: How far in advance should I place an order for tent rentals, wedding rentals, or party rentals?


A: The sooner you reserve your rental equipment, the better. This is especially true for large events and holiday orders. Even if your guest count has not been determined, it is best to place your order and then make adjustments as needed.
Go To Top

Q: Is there a minimum order for wedding rentals, or party rentals?


A: Maryland Event Rentals accepts any order, large or small. However, to receive delivery and pick up, the order must be at least $200.00.
Go To Top

Q: How long is the rental period for tent rentals and party rentals?


A: The rental period generally runs from the day before the event until the day after the event for most items.
Go To Top

Q: Is a retainer required to reserve for tent rentals or wedding rentals?


A: All rentals must be secured by a 25% retainer at the time you place your order. The balance will be due 10 days before the event for all weddings or upon delivery for smaller order. We accept cash, check and credit cards (Visa, MasterCard, American Express and Discover). For all no-credit term customers, we require a credit card on file for all damaged or missing items.
Go To Top

Q: Can I pick up our party rental equipment, or items for wedding rentals or tent rentals?


A: We offer our customers pick up service by appointment only. Most items are delivery only.
Go To Top

Q: Do you offer delivery, event rentals setup, and breakdown for weddings and parties?


A: Maryland Event Rentals offers delivery for all your rental items. Set up and tear down service, however, is usually the responsibility of your caterer or event coordinator. If you would like us to set up and/or tear down, additional labor fees will apply. Please call us at (240) 651-5948 to discuss arrangements and rates.
Go To Top

Q: Can someone help me set up the rental equipment for my wedding or party?


A: Our team members are instructed to neatly place all items in a convenient delivery area on delivery. Rates quoted are for ground floor deliveries to your door. It does not include set up or break down of equipment. Office buildings, second floor and above, basements, and behind house delivery are extra. This service is available through prior arrangement with our office.
Go To Top

Q: What happens if wedding rental or party rental items are damaged or lost?


A: Responsibility for equipment remains with the customer from time of receipt until time of return. Please be sure equipment is secured when not in use and protected from the weather at all times. The customer will be charged the replacement cost for damaged or missing items, including boxes, crates, and carts.
Go To Top

Q: What about changes I might want in my order for any wedding rentals or party rentals?


A: Additions are welcome based on availability. Small deletions prior to delivery (except tents) can be accommodated. Changes must be made 3 business days prior to the ship date on your contract in order to prevent a 20% restocking fee.

Major deletions can result in forfeiture of retainer. Any orders cancelled within 7 days of your ship date will result in loss of your retainer. Any items sent back unused or unopened will be charged the full rental rate. Go To Top

Q: Am I responsible for cleaning what I rent before I return it, such as washing rented dishes, silverware and linens?


A: Generally, all equipment needs to be returned clean, dry and in the same condition in which you received it whenever possible. The following are exceptions to this policy:

  1. China, Glassware, and Flatware: we understand it is often not possible for the customer or caterer to wash these items due to the locations of the event or limitations of the facilities. All china, glassware, & flatware should be returned in the crates they were delivered in. They should be scraped and rinsed free of any food or debris – additional charges will apply if this minimal cleaning step was not done before returning. All equipment must be accounted for on pickup. Additional charges will apply for any missing equipment.
  2. Linens: please allow the linens to air dry before you bag them, this will help avoid mildew and other damages to the fabric. PLEASE DO NOT LAUNDER THEM. Replacement costs for linens will be charged if they are returned with wax, burns, or mildew.
  3. Glassware: missing glassware tends to be more of a problem than dirty glassware. There will be additional charges for glassware that is broken or not returned.
  4. Tables and Chairs: should be knocked down, stacked and ready for pickup. Items not meeting these conditions are subject to additional fees. Go To Top

Q: How do I go about reserving tent rentals?


A: When you reserve a tent and any accessories, we immediately remove them from our inventory and we plan the installation. This equipment and time are committed to you and your event only! Therefore, any cancellation received within 14 days of the installation date will be charged 50% of the total rental order. Please call us for specific information regarding tent rentals.

Go To Top

Q: What is the installation process for the tent rentals?


A: Standard pricing includes delivery and pickup 50 feet or less from our delivery vehicle. If access to the installation site is more difficult, additional labor charges will be assessed after our site inspection. It is important that the client has cleared the area of obstructions before we arrive. Post-event, the tent must be totally empty before we can take it down. If our crew has to clear the site before setup or take down, additional labor fees will be applied due to the additional time and delay.

It is the responsibility of the client to advise us where the utilities lines are located. Always call “Miss Utility of Maryland” at 800-257-7777 before you allow staking. One easy phone call starts the free process of marking your underground utility lines. When you call this number the operator will ask you for the location of your digging job and route your call to affected utility companies. Your utility company will then send a professional locator to your location to mark your lines within a few days. Get more information by clicking this link, http://www.missutility.net. We have no information of pipes and cables on your property. Therefore we are not responsible for any damages. Go To Top

Q: What is Maryland Event Rentals’ Damage Waiver?


A: The damage waiver covers any accidental damage. It is 10% of your equipment rentals and is non-refundable. It does not cover theft, vandalism, mysterious disappearance, or damage due to misuse of equipment.
Go To Top