Tent Canellations: Quotes and proposals do not guarantee availability of a tent. At time of reservation, a 50% deposit of the total rental amount is required. When you reserve a tent and any accessories, we immediately remove them from our inventory and we plan the installation. This equipment and time are committed to you and your event only. This deposit is non-refundable. The remaining balance is due in full at time of rental. The lessee must provide a valid credit card to place a reservation. If damages to equipment occur, the lessee will be charged a damage fee on the credit card provided.

Per rental agreement and for pick up customers, there will be a late fee if the equipment is not returned on the day and time agreed.  The fee is a full day rental an additional day rental fee for each and every day after the return date.

Orders may be placed over the phone, through email or in person.  The sooner you reserve your rental equipment, the better. This is especially true for large events and holiday orders. Even if your guest count has not been determined, it is best to place your order and then make adjustments as needed.   Maryland Event Rentals accepts any order, large or small. However, to receive delivery and pick up, the order must be at least $250.00. The rental period generally runs from the day before the event until the day after the event for most items.

The rental equipment will not be reserved until the documents are completed, submitted and deposit/reservation paid.

A 50% deposit /reservation fee is required on all orders. For pickup at our store, the balance is due by credit card or cash only.  We no longer accept checks on the day of pickup.

A rental reservation will not be secured until the deposit and completed required documents are received. 

Maryland Event Rentals excepts all the major credit cards, checks, and cash.

When picking up rental equipment from our warehouse, full payment is due at that time.

Any reductions or subtractions in numbers must be received 30 days prior to your delivery date (tents are non cancellable).

A minimum order of $250.00 is required for delivery for rental items.  WE DO CHARGE A ROUNDTRIP DELIVERY FEE REGARDLESS OF YOUR LOCATION. Fee is based on your city/zip code and travel time from our Frederick location to event site.   The fee covers our operational costs (i.e. manpower, gas etc.). We offer our customers pick up service at our location by appointment only.

Delivery is to your front door, back yard or closest point truck can park.  Area must be ready for delivery and accessible to our trucks. Extra charges will result in deliveries to upstairs, elevator use or any area where extra time is involved. Our service does not include set up and knock down of tables and chairs. If this service is required, arrangements should be made several days prior to delivery with a special charge quoted. If no arrangements are made and this service is desired on delivery, our driver must call for authorization. If time permits, we will try to accommodate you after quoting the price. Upon pick-up, all items must be stacked / bagged in the same manner and location that they were delivered; china, flatware, etc. needs to be scraped (not rinsed) and stacked in the same containers in which they were delivered. On pick up, a knock down fee will result if rental items are still up.

Customer must communicate if anything on their property will impede delivery (ie: landscaping, fencing, steps etc.)  Maryland  WILL NOT be liable for any damage should it occur, if we are not properly informed.

If you require an evening pick up, a premium fee is charged. Please call office for pricing.

 Please note:  We do not provide exact times for delivery.  A time frame will be given to allow for unforeseen situations that may arise on earlier deliveries and/ or weather. 

We appreciate your understanding.

Set-up and tear down service is usually the responsiblility of your caterer or event coordinator. If you would like us to set up and/or tear down, additonal labor fees will apply. Please call us at (240) 651-5948 to discuss arrangements and rates.

Our team members are instructed to neatly place all items in a convenient delivery area on delivery.  If you require special placement, please advise when making a reservation. Rates quoted are for ground floor deliveries to your door. It does not include set up or break down of equipment. Office buildings, second floor and above, basements, and behind house delivery are extra. This service is available through prior arrangement with our office.

Maryland Event Rentals stock polyester table linens, napkins and chair covers in most colors. We can special order a color or fabric  that we normally do not stock.  It is suggested that you place your order two weeks prior to your event to ensure availablity.

Linens must be returned dry and free of debris in a large trash bag  or with the laundry bag provided. Waxed, burned or negligently damaged linen will be billed to customer.

A damage waiver is strongly suggested which is  OPTIONAL and 10% of the rental amount. The damage waiver protects the customer from unforeseen cost of repairing accidental damage to equipment. The Damage waiver is automatically calculated into the rental invoice. It is non refundable. With acceptance of the Damage Waiver, the customer will not be required to pay any and all expenses of the damaged equipment up to the cost of such equipment if purchased new.  The Damage Waiver DOES NOT cover loss or damage due to theft, misuse or abuse, unexplained loss, theft by conversion, unsecured equipment, or any loss due to the customer failing to care for the rental items with disregard to common sense care of such equipment.

Responsiblity for equipment remains with the customer from time of receipt until time of return. Please be sure equipment is secured when not in use and protected from the weather at all times. The customer will be charged the replacement cost for damaged or missing items, including boxes, crates, spikes and carts.

Additionally, in order to provide a worry-free rental, Maryland Event Rentals offers an OPTIONAL Damage Waiver of 10% of the rental amount. The damage waiver protects the customer from unforeseen cost of repairing accidental damage to equipment. The Damage waiver is automatically calculated into the rental invoice. It is non refundable. With acceptance of the Damage Waiver, the customer will not be required to pay any and all expenses of the damaged equipment up to the cost of such equipment if purchased new.  The Damage Waier DOES NOT cover loss or damage due to theft, misuse or abuse, unexplained loss, theft by conversion, unsecured equipment, or any loss due to the customer failing to care for the rental items with disregard to common sense care of such equipment.

All items damaged or broken must be returned to owner to be covered under damage waiver. Missing items will not be covered.

All rentals must be secured by a 25% retainer at the time you place your order. The balance will be due 10 days before the event for all weddings or upon delivery for smaller order. We accept cash, check and credit cards (Visa, MasterCard, American Express and Discover). For all no-credit term customers, we require a credit card on file for all damaged or missing items. Go To Top

When you reserve a tent and any accessories, we immediately remove them from our inventory and we plan the installation. This equipment and time are committed to you and your event only! Therefore, any cancellation received within 14 days of the installation date will be charged 50% of the total rental order. Please call us for specific information regarding tent rentals.

Standard pricing includes delivery and pickup 50 feet or less from our delivery vehicle. If access to the installation site is more difficult, additional labor charges will be assessed after our site inspection. It is important that the client has cleared the area of obstructions before we arrive. Post-event, the tent must be totally empty before we can take it down. If our crew has to clear the site before setup or take down, additional labor fees will be applied due to the additional time and delay.

It is the responsibility of the client to advise us where the utilities lines are located. Always call “Miss Utility of Maryland” at 800-257-7777 before you allow staking. One easy phone call starts the free process of marking your underground utility lines. When you call this number the operator will ask you for the location of your digging job and route your call to affected utility companies. Your utility company will then send a professional locator to your location to mark your lines within a few days. Get more information by clicking this link, http://www.missutility.net. We have no information of pipes and cables on your property. Therefore, we are not responsible for any damages.

Inflatable Requirements:

We will deliver, set up and take down all inflatables. We also ensure that all units are in good working condition as we test units for safety after set-up. It takes approximately 15-20 minutes to set up for smaller units and review the operator safety procedures with you.

A deposit of 25% for less than 30 days and 50% for more than 3o days prior to event is required at time of booking to reserve rental items, with the balance due at pick up or time of delivery.

We suggest a 20’x20′ area for moonbounces, slides and other inflatables.

The area should be cleared of debris and located away from overhead power lines, trees, or other structures. Inflatables need room to be staked and they need room for the blower, and inflatables cannot rub against walls or trees as this may damage the inflatable. Turn off all sprinklers including underground sprinklers. Larger staging areas are suggested for any of our rides. PLEASE CUT LAWN 2 TO 3 DAYS PRIOR TO SCHEDULED SETUP DATE FOR INFLATABLES.

Please be considerate of our drivers. You probably have a perfect spot for the installation of the inflatable, but how do we get there? Some inflatables weigh up to 750lbs. If there is a steep hill on the property, the driver will need assistance, both at delivery and pick-up time, from another member of our team in positioning the inflatable into place. This will incur an additional cost for delivery and should be arranged with our office at time of booking.

The safest surface is a level, grassy area. However, we also can set up on asphalt, concrete or dirt. The area should be flat with no slope, and clear of any sticks, rocks, sprinklers, etc. We will not set up on mulch and/or sand.

We can provide a certificate of insurance  but we will require an additional $25.00 fee for our insurance company to process with the park and/or county named as an additional insured on the certificate of insurance. Make sure to check that you will have adequate electricity provided at the park/public recreation area for the inflatable. We also rent generators for an additional charge.

Our jumps, slides and rides are constructed to be as safe as possible. As with any activity involving small children, an adult should SUPERVISE the activity anytime the equipment is inflated. Larger rentals such as carnival rides and slides should have at least two adult supervisors. Accidents on equipment usually are due to either allowing too many children on the equipment, or using the equipment in an area that is not kept secured. Supervisors should make sure everyone using the equipment is behaving in a safe, and appropriate manner.

For moonbounces, we suggest that you allow only one group of people to occupy it at one time. Groups should be made up based on the following ages:

13’x13′ Moonbounce:

• 5 years & under – 8 people maximum per group
• 6 – 10 years – 6 people maximum per group
• Teens – 5 people maximum per group
• Adults – 2 people maximum per group

15’x15′ Moonbounce:

• 5 years & under – 10 people maximum per group
• 6 – 10 years – 8 people maximum per group
• Teens – 6 people maximum per group
• Adults – 3 people maximum per group

Slides, Obstacle Course and other inflatables:

• Typically no more than 2 people at the same time.

Most of our rental items plug into a standard 120v household outlet. The most important thing to make sure is that the outlet is dedicated to the rental, meaning no other devices are plugged in to the same outlet. This is to ensure that the power is consistent and won’t be interrupted by a circuit overload. A standard moonbounce blower is 115v and runs at 6.9 amps, or 0.7935 watts (115v x 6.9 amps). As an example of cost, if you normally paid an electricity rate equaling $0.13 per hour, the minimal cost per hour for the inflatable would be $0.103 cents per hour. A typical hair dryer uses much more electricity than our moonbounces!

Some parks and larger venues don’t always have electricity available. It is the customer’s responsibility to check if WORKING outlets are on site. We have generators for rent and will be more than happy to provide one for your event. Please keep in mind that generators are booked on a first come, first serve basis. 

During periods of severe weather conditions (high winds, rain, etc.), we reserve the right to cancel your reservations. If conditions are not too severe, we will give you the option of keeping it or not. If you decide to keep the unit for the term of the rental agreement, there will be no refunds, discount and/or rain checks. Re-scheduling is based on availability for the day requested.

If your event is cancelled, simply contact us 7 days before your scheduled event and we will promptly cancel your reservation.
For cancellation of rental items having a deposit, we will credit you the deposit amount for any future item you would like to rent during a 1-year period following your cancellation date. We are sorry, but we cannot give you a refund for any deposits, and we cannot give you future credit for a deposit if you cancel later than 7 days before your rental start day.

Weather-related cancellations are only determined 24 hours prior to delivery. The deposit will be applied to your next reservation within 1 year of the rental agreement.

Exception: for cancellation of any tent rentals, please contact us at least 30 days before your rental start day.
We are sorry but (due to the high demand for tents), if you cancel your tent rental we cannot extend you credit for the tent retainer amount, nor refund the retainer to you.

Early planning helps to ensure product availability. We suggest 3-6 weeks in advance before your scheduled event for our standard moonbounces. However, we generally have inventory available for last minute bookings. All units are booked on a first come, first serve basis.

There will be an additional charge to keep an inflatable overnight.  It  must be set up in a backyard or area that is fenced or locked up
We reserve the right to deny this service for any event.  Maryland Event Rentals also reserves the right to cancel the overnight portion at any event at any time, if we have reason to believe that our property is at risk of injury, vandalism or theft.

Rental Period

Tank rentals are for a three-day period, with an extra charge of $2.00 per day thereafter. Tanks rented on a Friday may be returned on the following Monday. If circumstances prevent the timely return of a tank, please notify Maryland Event Rentals at 240-651-5948 as soon as possible.

Helium tank comes with a basic helium nozzle included in the price. Premium regulator for latex and foil balloons are available for the cost of $15.00 each

There is NEVER a credit for unused helium or other purchased supplies.

Deposits and payments

Tanks may be rented with a valid driver’s license or DMV-issued photo I.D. and a cash or a credit-card deposit for the value of each tank. Company checks may be used in lieu of a credit card, acceptable at the discretion of Maryland Event Rentals. We are sorry for any inconvenience, but personal checks cannot be accepted as a deposit or as payment for helium-tank rentals.

Replacement Cost for Damaged or Lost Equipment

Customers are required to read and sign a rental agreement prior to renting, and, per this agreement, customers renting equipment are liable for the replacement of any lost or damaged pieces at the following rates:

20 Cu Ft Tanks $100.00     40 Cu Ft Tanks $150.00     55 Cu Ft Tanks $165.00     80 Cu Ft Tanks $200.00

125 Cu Ft Tanks $275.00  150 Cu Ft Tanks $350.00    291 Cu Ft Tanks $500.00

Basic Inflator Nozzles $60.00

Premium Inflator Nozzles $125.00

Hand Truck $250.00

Safety

NEVER inhale helium, helium displaces oxygen in your lungs and can make you pass out. Strong draughts of helium can collapse or puncture a lung and in extreme cases cause death.

Because helium is stored in tanks under great pressure, it is vital that safeguards be taken to prevent a tank from falling and rupturing. A ruptured tank under full pressure can become airborne like a rocket and is capable of causing critical injuries. An empty tank also presents a hazard due to its weight and mass; a toppling tank can cause crushing injuries. By law, tanks must be secured at all times to posts or wall anchors with chains, heavy duct tape or rope or secured to a dolly.

As noted above, the use and transport of Helium cylinders incurs a significant risk from the contents being under pressure, the weight of the tanks, and the potential harm from inhaling helium.  Clients who choose to rent helium tanks from Maryland Event Rentals assume 100% of the risk of liability due to a tank malfunction, rupture, inhalation of helium, falling tank, or other associated risks and injuries related to use of these tanks.

Additionally, balloon grade helium is not purified like hospital gases are; so, you have no idea what other elements you may be inhaling.  Likewise, balloons are coated with powder so they won’t stick.  That is also something you don’t want in your lungs.

Balloons are not meant to be put into a child or adult’s mouth.  Swallowing a balloon may cause suffocation.  If you or the people you are using the balloons with are allergic to latex, please consult with them to see if their allergy poses a risk to their health.  Although Maryland Event Rentals is by no means an expert about latex allergies, it seems that most reactions, for those who are allergic, come from sustained contact with rubber rather than from just being in a room with balloons.

Because the filling and usage of display balloons is beyond our control, no performance or longevity guarantee can be made. Actual flying times vary depending on temperature and atmospheric conditions

Release of Liability

The lessee shall be in charge of the rental unit’s operation, and is fully responsible for its operation as well as return of the tank in good working order. Maryland Event Rentals and its owner are not responsible for injury occurring to lessee or to any other persons using the helium tank, and the lessee further agrees to hold Maryland Event Rentals and its officers, agents free and harmless against any injury or claims. The lessee shall indemnify the lessor and its officers, employees and agents from/against any costs incurred due to claims from anyone and for attorney’s fees and related cost involving the use and return of the rental unit, should legal action become necessary.

Generally, all equipment needs to be returned clean, dry and in the same condition in which you received it whenever possible. The following are exceptions to this policy:

1. China, Glassware, and Flatware: we understand it is often not possible for the customer or caterer to wash these items due to the locations of the event or limitations of the facilities. All china, glassware, & flatware should be returned in the crates they were delivered in. They should be scraped and rinsed free of any food or debris – additional charges will apply if this minimal cleaning step was not done before returning. All equipment must be accounted for on pickup. Additional charges will apply for any missing equipment.
2. Linens: please allow the linens to air dry before you bag them, this will help avoid mildew and other damages to the fabric. PLEASE DO NOT LAUNDER THEM. Replacement costs for linens will be charged if they are returned with wax, burns, or mildew.
3. Glassware: missing glassware tends to be more of a problem than dirty glassware. There will be additional charges for glassware that is broken or not returned.
4. Tables and Chairs: should be knocked down, stacked and ready for pickup. Items not meeting these conditions are subject to additional fees.